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Terms of Service

Last updated: June 3, 2026

These Terms of Service ("Terms") govern access to and use of the Lorsey learning orchestration platform and the lorsey.ai website (the "Service"), provided by Lorsey AI Corporation ("Lorsey", "we", "us"), a Delaware corporation. By accessing or using the Service, you agree to these Terms, including for any automated access.

If you use the Service on behalf of a school or district, you represent that you are authorized to accept these Terms for that organization, and "you" refers to that organization.

Order of precedence

Where a school or district has signed a separate ordering document, services agreement, or data privacy agreement (DPA) with us, those documents control over these Terms to the extent of any conflict, in this order: a signed ordering document or services agreement, then the DPA, then these Terms, then the Privacy Policy. The DPA controls on the handling of student data.

The Service

Lorsey unifies a student's data from the platforms a school already uses, surfaces what needs attention, and generates guidance for teachers, students, families, and administrators. Features and connected platforms may change over time.

Accounts and access

  • Staff accounts (teachers, administrators) are created for named individuals. You are responsible for keeping credentials confidential and for activity under your account.
  • Students do not create their own accounts. Student and parent pages are reached through links the school's staff share; those links are access credentials and should be treated as confidential.
  • You must provide accurate account information and keep it current.

Customer responsibilities

If you use the Service for a school, you are responsible for:

  • having the authority and any required consents or notices to connect platforms and share student data with us for the educational purpose;
  • ensuring your roster and connected-platform data are accurate and lawful to process;
  • maintaining the appropriate parent notices and consents required by law for the school-authorized use of the Service; and
  • the conduct of your authorized users.

Nothing in these Terms shifts to you Lorsey's own responsibility, as the operator of the Service, to comply with the Children's Online Privacy Protection Act (COPPA).

Acceptable use

You agree not to:

  • access the Service without authorization, or share access credentials or links outside your authorized users;
  • attempt to access another organization's data;
  • reverse engineer, disrupt, overload, or probe the Service or its security except as expressly permitted by law;
  • use automated means (bots, crawlers, scrapers, or similar) to access, copy, monitor, mirror, or harvest the Service or its content, or republish or redistribute that content, except that legitimate search-engine and AI indexing of our public pages in accordance with our robots.txt is permitted;
  • use the Service to violate any law or any third party's rights; or
  • use the Service to build a competing product or to scrape data beyond your own organization's data.

Third-party platforms

The Service connects to independent third-party platforms (for example, IXL, Savvas Realize, and NWEA MAP). Those platforms are operated by other companies under their own terms. You are responsible for holding valid licenses and rights to use those platforms and to allow their data to be processed by the Service. We are not responsible for third-party platforms or for changes they make.

AI-generated output

Some features generate output using artificial intelligence (for example, narratives, message drafts, and the student chat companion). AI output is assistive, may be inaccurate or incomplete, and is intended to support professional educator judgment, not to replace it. The Service does not make consequential decisions about a student without educator review, and you are responsible for reviewing AI output before relying on it or sharing it with families.

As between you and Lorsey, you may use AI output generated for you for your educational purposes, and any rights Lorsey has in that output as to you are granted to you for that use. Because AI output may not be protectable by copyright and may resemble output provided to others, we do not warrant that AI output is original, accurate, or eligible for intellectual-property protection. We do not use your student personal information to train foundation models, and our AI provider processes that information under terms that do not permit such training.

Data and ownership

  • The Service, including its software, design, and content we provide, is owned by Lorsey and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription or pilot for its intended purpose.
  • Student records and the data a school provides or connects remain the school's. All rights, including intellectual-property rights, in school and student data stay with the school. We hold only a limited, non-exclusive license to process that data to provide the Service for the school's educational purpose, and we acquire no right to sell, trade, or license student data. Our handling of personal information is described in our Privacy Policy and any applicable DPA.
  • Nothing in these Terms is a consent to redisclose education records beyond the FERPA school-official purpose, and nothing here waives any right under FERPA or other student-privacy law.

Subprocessors

We may use service providers (subprocessors) to provide the Service. We bind each subprocessor that handles student or other personal data to data-protection terms no less protective than these, and we remain responsible for their performance. The current subprocessors are listed in our Privacy Policy.

Security incidents

If we confirm a security incident affecting student or other personal data, we will notify the affected school without undue delay and in any event within 72 hours of confirmation, describe the nature and scope of the incident and the data involved, cooperate with the school's investigation and response, and provide the school a report it can use to meet its own notification obligations. Where the incident was caused by Lorsey, we will bear the reasonable costs of legally required notifications and of credit monitoring for affected individuals. Where a signed DPA addresses security incidents, that DPA controls.

Data return and deletion

Within 30 days of termination, at your election, we will return or delete school data, and on request we will certify deletion, subject to any legal retention requirement. Further detail is in the Privacy Policy and any DPA.

Accessibility

We are committed to making the Service conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the standard referenced by Title II of the Americans with Disabilities Act for state and local government web and mobile content. On request, we will provide a current Voluntary Product Accessibility Template (VPAT) describing the Service's conformance, and we will work in good faith to remediate material non-conformance you identify.

Insurance

We maintain commercially reasonable cyber liability and errors-and-omissions insurance appropriate to the nature of the Service and the data it handles, and we will provide a certificate of insurance on request.

Fees

Access is provided under a separate order, pilot arrangement, or subscription agreed with the school. Fee terms, if any, are set out in that arrangement.

Confidentiality

Each party may receive non-public information from the other. The receiving party will use it only to perform under these Terms and protect it with reasonable care. This does not apply to information that is public, already known, independently developed, or required to be disclosed by law.

Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI output will be accurate, and we do not guarantee any particular educational outcome, score, or result.

Indemnification

By Lorsey. We will defend you against third-party claims that the Service, as provided by us, infringes that party's US intellectual-property rights, or that arise from a security incident or a breach of our confidentiality, privacy, or data-security obligations caused by us, and we will pay the resulting damages and reasonable costs finally awarded or agreed in settlement.

By you. To the extent permitted by applicable law, you will defend us against third-party claims arising from your unlawful use of the Service or your failure to obtain the consents or notices required for the data you connect, except to the extent caused by us. If you are a public entity whose law prohibits indemnification, this paragraph does not apply to you, and each party instead bears responsibility for its own acts and omissions as provided by law.

Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of or related to the Service. Our total liability for any claim relating to the Service will not exceed the amounts paid for the Service in the twelve months before the claim, or, where no fees were paid, one thousand US dollars.

The limitations and exclusions in this section do not apply to: (a) our indemnification obligations; (b) our breach of our confidentiality, privacy, or data-security obligations, or a security incident affecting personal or student data caused by us; (c) either party's gross negligence or willful misconduct; or (d) amounts owed under an order or a signed agreement. For category (b), our aggregate liability will not exceed the limits of the cyber liability insurance we maintain, and the exclusion of consequential damages above does not apply to that category.

Term and termination

These Terms apply while you use the Service. Either party may terminate as set out in the applicable order or agreement, or where the other party materially breaches and does not cure within a reasonable period. On termination, your right to use the Service ends, and we return or delete school data as described above and in any DPA.

Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules. The parties submit to the courts located there, except that either party may seek injunctive relief to protect its intellectual property or confidential information in any court of competent jurisdiction.

Public entities. If you are a US public school, school district, or other government entity, and your applicable law requires that contracts with you be governed by, or disputes venued in, your own jurisdiction, then despite the foregoing this Agreement is governed by the laws of the state in which you are located, without regard to its conflict-of-laws rules, and the parties submit to the courts of that jurisdiction. Nothing in this Agreement waives any immunity or defense available to a public entity, requires a public entity to indemnify another party where its law prohibits that, or requires a public entity to act contrary to its governing statutes. Where you have signed a DPA, that DPA's governing-law and dispute-resolution terms control for the matters it covers.

Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify the schools we work with. We will not make a material change to how we handle student data without notice to the affected school and, where a signed agreement or DPA so requires, the school's consent. Continued use after changes take effect means you accept the updated Terms.

General

  • These Terms, together with any order or agreement between us, are the entire agreement on their subject and supersede prior discussions.
  • If any provision is held unenforceable, the remaining provisions stay in effect.
  • Neither party is liable for delays or failures caused by events beyond its reasonable control; this does not excuse the security-incident or data-protection obligations.
  • You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. If we undergo a change of control to a party that will not honor the data-protection commitments here or in a signed DPA, you may terminate and have your school data returned or deleted.
  • A failure to enforce a provision is not a waiver of it.
  • Notices to us may be sent to [email protected].

Contact us

  • Email: [email protected]
  • Lorsey AI Corporation, a Delaware corporation
  • 305 E Huntland Dr, 5th Floor #3047, Austin, TX 78752

See also our Privacy Policy.